How can I break my Massage Envy contract?

Is there a fee to cancel Massage Envy membership?

Please arrive at least ten minutes before your scheduled appointment time in order to ensure a full session. You may cancel your appointment without charge up to 24 hours preceding your appointment. Same day cancellations will be charged 50% of the scheduled service price.

When can you cancel Massage Envy membership?

First of all, Massage Envy says it takes up to ten days to process a cancellation after you email them the completed cancelation form. So, don’t wait until the day before your next bill before canceling; you probably will still get billed for it.

Can someone else use my Massage Envy membership?

National Reciprocity: While you are an active member, you may use your Wellness Benefits at any nationwide Massage Envy independently owned and operated location; however, prices and services offered at each location may vary and may require additional payments.

Is there a class action lawsuit against Massage Envy?

Massage Envy Membership Fees Class Action Lawsuit Overview:

Massage Envy saw a $10 million class action settlement that offered Class Member vouchers tossed over unfair attorney fees.

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Do Massage Envy credits expire?

Rollover session credits

Monthly sessions can accrue and may be used later for those who remain an active member. Any unused accrued sessions expire and are forfeited if not used within 60 days of membership cancellation.

Who is Massage Envy owned by?

Trivest Partners (Trivest) has signed on to own and operate 75 Massage Envy franchises through the purchase of existing franchise locations and the development of new franchise locations.

What should you not do during a massage?

What NOT to Say / Do with Your Massage Therapist

  • Ask your massage therapist to go see a movie / come to your house / etc. …
  • Excessive noises. …
  • Comment on our looks/attractiveness. …
  • Poke your head out of the room to let us know you’re ready. …
  • Start undressing while we are still in the room. …
  • Touch us.

Can I share Massage Envy credits?

Sharing: Share one membership massage per month with a friend or family member for a transfer fee of only $10 per massage (same recipient may enjoy one transferred massage every six months by the same member).

Can family use my Massage Envy membership?

You can use your membership at any Massage Envy. You can pay for the entire membership in full and use your massages in any frequency. You can earn free sessions if you refer friends and family to Massage Envy.

Do you tip Massage Envy?

While it is not a written rule, Massage Envy encourages its customers to leave a tip to show appreciation to the massage therapist. But because it is a form of gratuity, there is no prescribed rate for how much to leave as tip for Massage Envy.

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What happened at Massage Envy?

But across the country, and here in San Mateo, California, massage therapists employed by the franchise Massage Envy have been accused of taking advantage of their clients, committing sexual assault against multiple massage clients while the company did nothing to stop it.